Join the team
Do you want to solve problems that can save lives?
alakin employees enjoy these perks
Equity
Our adventure is only possible thanks to our people so we are all shareholders.
Health and life insurances
We offer health plan with optimal coverage tailored to you and your family.
Flexible work
We value a good work/life balance where you can manage your own day.
Remote working
You choose, full remote or in-situ or a mix of both.
Employee Wellbeing
Mental health is as important as physical health so we provide assistance and support.
Team event
We value informal events to meet and celebrate.
Open positions at alakin
Product manager
We’re looking for a Product Manager to help us deliver on our bold mission. If you want to be at the forefront of changing the way healthcare is delivered… if you’ve geeked out on the possibilities of how the storm of new virtual care delivery models can transform the way patients receive care… then this is the job for you!
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What will you be doing?
You’ll be responsible for partnering with our business analysts, engineering, design, and other cross-functional teams to help shape and drive the roadmap for our care team and patient experiences. As the voice of the user champion, you’ll take lead on representing our customers in day-to-day decisions made at the engineering and delivery levels. Once launched, you’ll be equally passionate about enabling our client-facing teams to communicate these exciting new capabilities to customers.
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Who are we looking for?
A strong, proactive individual with a bias for action and a passion for solving complex problems.
We value Product Manager who want to truly understand our customers, as well as sit with medical team, designers and engineers to dig into the details as owners of their specific product/feature.
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Someone who has an innate ability to understand complex and technical concepts and to plan, prioritize and seamlessly integrate all moving parts in order to release high-quality products.
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Is this job for you? It could be, if:
You can be hands-on. All of us contribute as individuals. Yes, as Product Management we craft product strategy and define roadmaps. We also roll up our sleeves and get in the trenches with our design, engineering, and customer teams.
You’re comfortable in a high growth environment. Our team is constantly adapting as we scale and tackle new challenges.
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You thrive on growth. This is an opportunity to work in a fast-growing market on major business challenges. You’ll have the support of passionate, experienced co-workers, but our biggest challenges lie ahead of us. You’ll play a key role in finding and delivering answers
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If you’re a decisive, self-directed problem solver who thrives in a fast paced, collaborative environment and is up for the challenge of working with the best product team in the world, then we want to talk to you!
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Key Duties & Responsibilities
You will own execution of key initiatives on our product roadmap for our patient experience. You will collaborate with customers and internal stakeholders, prioritize the product backlog, define product requirements, review and ensure alignment with technical teams, drive requirements through to production release, and ensure smooth post-release communications and product launches.
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Partner with CEO and business analysts on product initiatives on the roadmap
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Collaborate with our client-facing teams to understand and validate new enhancement requests from clients
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Seek user feedback to uncover new needs, gain deeper insights into new requests, and solicit feedback on recently released enhancements
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Prioritize and document requirements for upcoming releases
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Collaborate with our highly creative design and engineering teams to reach the best possible version of a feature or enhancement to bring to market
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Be the voice of the customer within the engineering team, clearly articulating user needs and customer goals, ensuring technical solutions map back to solving a user problem or job
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Actively work with the team to decompose epics/features into user stories that are granular enough for the team to estimate and work on
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Develop and document acceptance criteria for stories/epics to ensure they can be accepted, and validate that developed stories/epics meet their acceptance criteria
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Participate in relevant agile and product development ceremonies
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Be the expert and go-to person for your initiatives. Educate users and internal stakeholders on new features and enhancements, and create and/or contribute to relevant internal and external communications
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Support all product management team activities
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Other duties as assigned
Requirements
The ideal candidate must be a collaborative individual with a strong sense of urgency, and a performance-based track record of accomplishments. A self-starter with a proclivity toward action as well as the flexibility to adapt to new priorities. This job requires a strong team player, someone comfortable partnering across functions and levels, including the senior leaders within the company.
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3+ years of proven product management experience, especially in enterprise B2B setting. You must have been in an actual Product Manager role responsible for defining and shipping actual products
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Proven track record of shipping products
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Obsessive emphasis on user-driven product design and data-driven product refinement
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Ability to hold your own in usability and user experience discussions with the Design team and technical discussions with Engineering
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Ability to understand and discuss technical concepts, translate to user and customer implications, manage trade-offs, and facilitate decision-making
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Ability to juggle multiple projects and tasks with varying degrees of priority in a fast-paced, high growth environment
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Able to work autonomously with minimal daily supervision and demonstrated thoroughness, follow-up and attention to detail
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Experience working in agile software development processes, including writing stories/epics, managing a backlog, and working with an agile development team
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Excellent written and verbal communication skills
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Experience with digital care or technology products or applications in the healthcare space a plus
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Bachelor’s degree from an accredited university required. Bachelor’s degree in computer science engineering a plus
Creative Webdesigner and UX
We’re looking for a Visual Design and User Experience (UX) Director to help us deliver on our bold mission. Reporting directly to the SVP of Product, this individual will be responsible for setting the user experience vision across our entire product suite and collaborating with cross-functional stakeholders to deliver on our customer experience initiatives. If you want to be at the forefront of changing the way healthcare is delivered; if you’ve geeked out on the possibilities of how the storm of new virtual care delivery models can transform the way patients receive care; if you’re looking for an opportunity to build world-class enterprise grade digital experiences - then this is the job for you!
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Who are we looking for?
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A strong, proactive leader with a bias for action and a passion for solving complex design challenges capable of establishing a shared plan by building alignment on priorities leading to product execution.
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We value designers who want to truly understand our users, as well as sit with product managers and engineers to dig into the details.
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Someone who has an innate ability to understand complex and technical concepts, and to plan, prioritize and seamlessly integrate all moving parts in order to release high-quality products.
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Is this job for you? It could be, if:
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You have a critical eye for great UX, UI, visual, and content design, and can ensure your team delivers top-quality work.
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You’re a systems thinker and orchestrator. You can effectively connect the dots between product experiences in the ecosystem.
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You’re skilled at guiding results-driven, end-to-end design from strategy to execution. You know the ins-and-outs of what’s needed to design and deliver a great experience and can set reasonable expectations and project timeframes with cross-functional leadership peers
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You love what you do. You’re constantly energized by solving customer and business problems and empowering teams to deliver elegant and effective design solutions. You’ll shape our culture with your contagious enthusiasm — and that’s what makes you a great leader.
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You can be hands-on. All of us contribute as individuals. Yes, as leaders we craft the vision and set the direction. We also roll up our sleeves and get in the trenches with our product management, engineering, and customer teams.
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You’re comfortable in a high growth environment. If you’re not comfortable in an environment where change is constant, if you value fancy desks and a predictable work schedule, you won’t be happy here.
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You want to be at the ground level. This is an opportunity to work in a fast-growing market on major business challenges. You’ll have the support of passionate, experienced co-workers, but our biggest challenges lie ahead of us. You’ll play a key role in finding and delivering answers.
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The Visual Designer and UX will orchestrate the evolution of the customer experience for our product portfolio, including our enterprise SaaS platform and patient applications. You will be partnering closely with product, engineering, and marketing leaders to set the human-centered vision and strategy, plan and deliver on our product roadmap.
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Customer Experience Design and Product Development:
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Plan and lead design activities and teams throughout the complete product lifecycle
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Lead the implementation and evolution of the design systems supporting our products and customer experiences
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Partner and collaborate with Product Management, Marketing, and Engineering in framing problems, discovering insights, crafting effective solutions, articulating strong experience-centered visions, defining concepts and prototypes, and guiding iterative development of new and existing offerings
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Provide a strategic perspective on customer experience to product development partners and business leaders; inspire stakeholders across the business to the delivery of high-quality experiences spanning channels, touchpoints, and customer moments
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Define and communicate intended end-to-end user experiences to product development audiences and stakeholders through compelling design artifacts
Requirements
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7+ years of experience designing complex digital products and experiences, including web-based, mobile, desktop, embedded, etc. particularly in the healthcare space.
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A comprehensive portfolio with examples that showcase your storytelling capabilities, demonstrate design leadership and strategic vision, and show how you have influenced partners and teams to arrive at compelling product solutions
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Exceptional skills and experience designing for complex / large-scale / high impact systems that span digital, physical, and process interactions
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Deep understanding of and ability to draw from the full spectrum of human-centered design disciplines and UX practices, etc. to improve customer experiences from end to end
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Deep understanding of design methods and the composite user experience toolkit, with ability to effectively match UX frameworks to problems
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Strong experience creating a design system, as well as reviewing and validating the quality of the components and other elements
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Strong leadership, facilitation, and organizational skills
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Highly collaborative in nature, with experience working on cross-functional teams with product managers, engineers, designers, researchers, and marketers
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Comfortable interacting directly with clients and external partners
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Able to work autonomously with demonstrated thoroughness, follow-up, and attention to detail
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Ability to thrive in ambiguity and make decisions under pressure
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Degree (or comparable experience) in Interaction Design, UX/UI Design, Visual Design, Graphic Design, Design Research, Design Strategy, or equivalent